Unable to import Sample Data properly

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  • This topic has 24 replies, 8 voices, and was last updated 6 y by  wpthms.
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    • #629

      DavidLui89
      Member

      Hi YeahTheme Team,

      Great theme, but I can’t import the Sample Data correctly. The images and tags/categories went through but there are no pages, portfolio, posts, etc.

      Please advise. I have installed many themes previously, so I am use I did the procedures correctly – I also read the documentation several times.

    • #632

      Alyssa
      Staff

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    • #641

      gideon
      Member

      I am waiting for this too. Cannot import Sample Data, nothing happens, when will the update be available?

    • #642

      wpthms
      Staff

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    • #688

      gideon
      Member

      Nope, does not work either, is just says its already got a lot of files. I really would to have good sample data. It saves so much time. I think I just bought a great theme with this one, but this is pretty awkward. Can you please help. I need to have good demo for my client setup by monday. 

    • #689

      Max
      Staff

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    • #694

      rynleigh
      Member

      it is happening to me to actually. i have tried every way to load it without luck. on the second attempt it at least got to where i can assign a new author, but then it pushed me to a 404 page on my site an none of the data was loaded.

    • #697

      gideon
      Member
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    • #699

      gideon
      Member
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    • #701

      wpthms
      Staff

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    • #702

      wpthms
      Staff

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    • #703

      DavidLui89
      Member

      Well, no, I don’t think it is fair that we need to pay anything more than the price set in Themeforest. Why is it that all themes come with sample data that works and yours doesn’t? Is there something wrong with the theme’s core code / database structure?

      We should be given steps to follow and diagnosis it – I’ve never had an issue like this from all the themes I purchased and installed, then sold.

      Please advise on when this could be fixed – a new update that I can download?

    • #704

      wpthms
      Staff

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    • #705

      DavidLui89
      Member

      Great info; you got yourself a smirk. Good luck for the rest of you with YeahThemes.

    • #706

      wpthms
      Staff

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    • #708

      rynleigh
      Member

      how much is the small fee. i am pretty frustrated with the sample data too. first time i have had an issue of this kind.

    • #709

      rynleigh
      Member

      i get a 500 error. that says:

      The server encountered an internal error or misconfiguration and was unable to complete your request.
      Please contact the server administrator, webmaster@stage.katecreated.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
      More information about this error may be available in the server error log.
      Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

      the file shouldnt be too big, i am set to upload up to 7MB and the file looks to only be 2.4MB. 

    • #710

      keyhanjun
      Member

      Tested the new shared demo import file shared in this thread here & had zero problems this time. It took a bit longer than usual (about 4-5 min.) till the whole import process went through but this time with zero errors on the log file.

      Best regards,
      keyhanjun

    • #726

      wpthms
      Staff

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    • #768

      manzdesign
      Member

      Guys the same error was happening to me even with the new .xml file….

      I had tried numerous ways to import the sample, and kept getting an ‘Internal Server Error’….

      I had already installed ‘Better WP Security’ and ‘Ultimate Coming Soon’ plugins and had them activated before I ran the importer…

      result every time was fail

      I deactivated ‘Better WP Security’ and ‘Ultimate Coming Soon’ plugins and the import worked!

      So try deactivating all 3rd party plugins before you run the importer…. then reactivate afterward…

      worked for me

      ALSO…. I made sure that all of the plugins required by the theme were installed and activated before import!

    • #776

      manzdesign
      Member

      Also to YeahThemes…

      where is documentation about how to import slider ??

    • #777

      wpthms
      Staff

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    • #778

      wpthms
      Staff

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    • #788

      manzdesign
      Member

      For people who cannot figure out how to import slider content…. ( the instructions in the above link are too vague and do not directly tell how )

      You actually need to create your own slider first ( before the import option will work ). Go to ‘Revolution Slider’ in the sidebar of wordpress then click on ‘Create New Slider’. Name it something OTHER than ‘main-slider’ or ‘static slider’ – for example, ‘my-home-slider’.

      After you create and save it….. the ‘Import Slider’ button up toward the top right will now pop up a window where you can import both of the .xml slider files provided in the theme download ( inside >SampleData>RevolutionSlider )

      good luck

    • #794

      wpthms
      Staff

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