Instagram Widget/Token no longer working as of June 1st, 2016

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This topic contains 18 replies, has 7 voices, and was last updated by  Jacob 2 weeks, 6 days ago.

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  • June 3, 2016 at 3:10 am #13945

    apweston
    Member
    Post count: 32

    My instagram feed near the bottom of my site is no longer working. I’m running a child theme with the parent being on version: 1.0.1.8. of the theme.

    When I try to authorize and get my Access token and User ID by clicking the supplied link on the API page, it throws me to this error page:

    {"code": 403, "error_type": "OAuthForbiddenException", "error_message": "You are not a sandbox user of this client"}

    I’m assuming it has something to do with this recent change as of June 1st:
    https://www.instagram.com/developer/authentication/

    Is there an update to the parent theme that fixes this?

    Thanks!

  • June 3, 2016 at 12:59 pm #13947

    bumpandrunchat
    Member
    Post count: 48

    I am having the exact same issue. Please advise how to fix this. Thanks!

  • June 3, 2016 at 6:59 pm #13951

    apweston
    Member
    Post count: 32

    Data point: I updated the parent theme to the newest current version (1.0.1.9.) and it’s still not working.

  • June 3, 2016 at 9:21 pm #13952

    Smig21
    Member
    Post count: 1

    Anyone getting an answer on this? I have tried contacting these folks via twitter and Facebook – doesn’t look like anyone has logged in since April!

  • June 6, 2016 at 10:08 am #13953

    Jacob
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    Post count: 2577

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    • June 8, 2016 at 7:27 pm #13958

      apweston
      Member
      Post count: 32

      That worked. Thank you!

  • June 9, 2016 at 6:51 am #13959

    Jacob
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  • January 17, 2017 at 8:18 am #14433

    argone
    Member
    Post count: 70

    hi, my instagram feed doesn’t appear anymore since this morning, is it the same problem as in june ? Can you check it out in my footer, please (http://atasteofmylife.fr)
    thanks
    argone

  • January 19, 2017 at 8:29 pm #14435

    bumpandrunchat
    Member
    Post count: 48

    When I follow your link to get my API in wordpress, I’m redirected to 9webtools.com. From there, when I click on the link to authorize and get token, I receive this error message: {“error_message”: “Client Disabled”, “error_type”: “OAuthException”, “code”: 400}

    Is there another way to reauthenticate and generate a new access token?

    Thanks

  • January 20, 2017 at 4:36 pm #14439

    athka
    Member
    Post count: 1

    I have the same problem as bumpandrunchat 🙁

    And I receive this error message in my footer: {“Something went wrong while retrieving feed, please refresh browser to try again. Also make sure your instagram info is corrected”}

    http://bitedelite.pl

  • February 7, 2017 at 1:18 pm #14476

    nickyvannueten
    Member
    Post count: 1

    Hi WPthms, we are having trouwble with the instagram integration in your theme. It gives the error mentioned erlier, and if i follow your documentation for API and Instagram Acces Token at “http://9webtools.com/instagram-token/” i get an error. So this doesnt work. When can we expect this to be fixed? Please help, thanks

  • February 10, 2017 at 10:46 am #14479

    Jacob
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    Post count: 2577

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  • February 10, 2017 at 10:47 am #14480

    Jacob
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  • September 2, 2017 at 4:01 pm #14765

    argone
    Member
    Post count: 70

    hello

    my instagram feed is again all weird … it used to be squares but now the thumbnails are of different shapes … I have put a new API access token but it didn’t change. Please have a look at the footer of my home page here : https://atasteofmylife.fr thanks

  • September 14, 2017 at 7:30 am #14769

    Jacob
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  • September 22, 2017 at 9:44 am #14771

    Jacob
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  • July 22, 2018 at 9:01 pm #15764

    argone
    Member
    Post count: 70

    hello – same problem again, my instagram feed doesn’t show …
    thank you to help !
    my blog : https://atasteofmylife.fr

  • July 22, 2018 at 9:02 pm #15765

    argone
    Member
    Post count: 70

    I get this message on 9 webtools
    {“error_type”: “OAuthForbiddenException”, “code”: 403, “error_message”: “You are not a sandbox user of this client”}

  • July 26, 2018 at 8:13 am #15766

    Jacob
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    Post count: 2577

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