Instagram Widget/Token no longer working as of June 1st, 2016

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    • #13945

      apweston
      Member

      My instagram feed near the bottom of my site is no longer working. I’m running a child theme with the parent being on version: 1.0.1.8. of the theme.

      When I try to authorize and get my Access token and User ID by clicking the supplied link on the API page, it throws me to this error page:

      {"code": 403, "error_type": "OAuthForbiddenException", "error_message": "You are not a sandbox user of this client"}

      I’m assuming it has something to do with this recent change as of June 1st:
      https://www.instagram.com/developer/authentication/

      Is there an update to the parent theme that fixes this?

      Thanks!

    • #13947

      I am having the exact same issue. Please advise how to fix this. Thanks!

    • #13951

      apweston
      Member

      Data point: I updated the parent theme to the newest current version (1.0.1.9.) and it’s still not working.

    • #13952

      Smig21
      Member

      Anyone getting an answer on this? I have tried contacting these folks via twitter and Facebook – doesn’t look like anyone has logged in since April!

    • #13953

      Jacob
      Staff

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    • #13959

      Jacob
      Staff

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    • #14433

      argone
      Member

      hi, my instagram feed doesn’t appear anymore since this morning, is it the same problem as in june ? Can you check it out in my footer, please (http://atasteofmylife.fr)
      thanks
      argone

    • #14435

      When I follow your link to get my API in wordpress, I’m redirected to 9webtools.com. From there, when I click on the link to authorize and get token, I receive this error message: {“error_message”: “Client Disabled”, “error_type”: “OAuthException”, “code”: 400}

      Is there another way to reauthenticate and generate a new access token?

      Thanks

    • #14439

      athka
      Member

      I have the same problem as bumpandrunchat 🙁

      And I receive this error message in my footer: {“Something went wrong while retrieving feed, please refresh browser to try again. Also make sure your instagram info is corrected”}

      http://bitedelite.pl

    • #14476

      Hi WPthms, we are having trouwble with the instagram integration in your theme. It gives the error mentioned erlier, and if i follow your documentation for API and Instagram Acces Token at “http://9webtools.com/instagram-token/” i get an error. So this doesnt work. When can we expect this to be fixed? Please help, thanks

    • #14479

      Jacob
      Staff

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    • #14480

      Jacob
      Staff

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    • #14765

      argone
      Member

      hello

      my instagram feed is again all weird … it used to be squares but now the thumbnails are of different shapes … I have put a new API access token but it didn’t change. Please have a look at the footer of my home page here : https://atasteofmylife.fr thanks

    • #14769

      Jacob
      Staff

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    • #14771

      Jacob
      Staff

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    • #15764

      argone
      Member

      hello – same problem again, my instagram feed doesn’t show …
      thank you to help !
      my blog : https://atasteofmylife.fr

    • #15765

      argone
      Member

      I get this message on 9 webtools
      {“error_type”: “OAuthForbiddenException”, “code”: 403, “error_message”: “You are not a sandbox user of this client”}

    • #15766

      Jacob
      Staff

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    • #15900

      Poeplipoe
      Member

      After succesfully connecting my instagram account in the new Instagram Feed plugin, what should I do afterwards?
      The website is showing instagram photos from @wpthms instead of my instagram account.
      The plugin says I should copy-paste the shortcode [instagram-feed] but I have no idea where I should put this.

      My website: https://www.naturalhighmag.be/

    • #15901

      Poeplipoe
      Member

      I have found it. I was using the wrong instagram plugin. It is fixed now.

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