Instagram widget not updating

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Status: not resolved
Viewing 18 reply threads
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    • #18753

      rfischmann
      Member

      I’ve just noticed the Instagram widget on our site’s footer isn’t updating anymore. We’ve posted a few photos in the past few weeks and it’s frozen.

      Help?

    • #18757

      Jacob
      Staff

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    • #18760

      rfischmann
      Member

      Didn’t seem to have fixed the issue for me.

    • #18763

      rfischmann
      Member

      I’m also seeing this on my error logs:

      [03-Sep-2020 08:06:23 UTC] PHP Warning: DOMDocument::loadHTML(): Empty string supplied as input in /home/macmagazine/public_html/wp-content/plugins/wp-social-counter/inc/services/instagram.php on line 33

    • #18764

      rfischmann
      Member

      Actually, it took a while but the footer widget did update now.

    • #18767

      rfischmann
      Member

      Something’s off, it has now reverted back to the previous old cached widget.

    • #18776

      rfischmann
      Member

      Still waiting as well.

    • #18787

      Jacob
      Staff

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    • #18797

      rfischmann
      Member

      And nope, this is not working fine at all.

    • #18803

      Jacob
      Staff

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    • #18808

      where is new update Last Update 24 July 20

    • #18810

      rfischmann
      Member

      It’s not a browser issue, I’ve checked. It’s still outdated, you can check it yourself.

    • #18813

      Jacob
      Staff

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    • #18815

      rfischmann
      Member

      Yes, I’m also seeing it updated now. However, when I replied yesterday, it wasn’t showing the last 3 photos.

    • #18818

      Jacob
      Staff

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    • #18819

      rfischmann
      Member

      I do have a caching plugin, but it regenerates all pages every 4 hours. That’s not the issue, then — the oldest of those 3 photos that I wasn’t seeing yesterday was posted more than a week ago.

    • #18820

      Jacob
      Staff

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    • #18821

      rfischmann
      Member

      Ok.

    • #18824

      rfischmann
      Member

      Once again it’s showing up outdated: https://d.pr/i/dWTS7c

      I’ve checked in another browser and in an incognito window.

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