Instagram at Bottom of Pages

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This topic contains 26 replies, has 6 voices, and was last updated by  Jacob 1 year, 9 months ago.

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  • June 11, 2016 at 1:08 pm #13974

    jamesac21
    Member
    Post count: 23

    Hi,

    My Instagram grid at the bottom of my site, http://www.ashleybehnkedesign.com, is not working. Can you help me correct this? I tried updating the API after noticing the error, but still no luck. Please help as soon as possible!

    I’ll send you login info in the following private message.

    Best!

  • June 11, 2016 at 1:10 pm #13975

    jamesac21
    Member
    Post count: 23
    This reply has been marked as private.
  • June 20, 2016 at 5:22 pm #13982

    Max
    Staff
    Post count: 3150

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  • June 20, 2016 at 6:08 pm #13983

    jamesac21
    Member
    Post count: 23

    I tried regenerating a new token on June 11th and it did not resolve the issue.

  • June 20, 2016 at 6:45 pm #13984

    Max
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    Post count: 3150

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  • June 22, 2016 at 2:54 am #13989

    jamesac21
    Member
    Post count: 23

    Hi Max,

    Thanks for your responsiveness. Unfortunately, I am at a loss. Can you point me to instructions for generating a new IG token, etc.? I’ve tried and my efforts have failed thus far.

    Best,

    Ashley

  • June 30, 2016 at 5:27 pm #14001

    Max
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  • August 29, 2016 at 10:23 am #14131

    argone
    Member
    Post count: 70

    hello, my instagram feed doesn’t show anymore maybe because I have changed my password in the app recently. Can you remind me how to proceed to make it work again ? should I get another IG access token ?
    thank you

    argone
    http://atasteofmylife.fr

  • August 31, 2016 at 5:54 am #14137

    Jacob
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    Post count: 2579

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  • October 27, 2016 at 7:41 am #14249

    magdeev
    Member
    Post count: 6

    Hello!
    My instagram feed fails with message “Something went wrong while retrieving feed, please refresh browser to try again. Also make sure your instagram info is corrected.”
    I’ve regenerated token and used different IG accounts but it hasn’t fix my problem
    Can you help me?
    http://localbeautyqueen.ru/

  • October 27, 2016 at 9:02 am #14253

    Jacob
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    Post count: 2579

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  • October 27, 2016 at 9:14 am #14254

    magdeev
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    Post count: 6
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  • October 27, 2016 at 9:35 am #14256

    Jacob
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  • October 27, 2016 at 9:36 am #14257

    magdeev
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    Post count: 6
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  • October 28, 2016 at 8:39 am #14262

    magdeev
    Member
    Post count: 6

    Hello!
    Did you check it?

  • October 28, 2016 at 9:24 am #14264

    Jacob
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  • October 28, 2016 at 9:40 am #14265

    magdeev
    Member
    Post count: 6

    I still have a problem with the instagram feed in bottom of the page and in sidebar
    Here are screenshots
    http://screenshot.ru/db54dc9c02c887c4a2b1c0573588abb6
    http://screenshot.ru/1326dd1121b68342e8d01b5b029cf486
    http://screenshot.ru/2d9082b3bffde60ad11de0230cc93136

    To reproduce click repeatedly on different site
    The problem appeals from time to time

  • October 28, 2016 at 9:59 am #14267

    Jacob
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  • October 28, 2016 at 10:02 am #14268

    Jacob
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  • October 28, 2016 at 10:05 am #14270

    magdeev
    Member
    Post count: 6

    Great! Thank you!

  • February 14, 2017 at 2:44 am #14506

    gnatamme
    Member
    Post count: 5

    I am having the same exact issue – I just got a new user id and access token this evening.

    I receive the following error:
    @
    Something went wrong while retrieving feed, please refresh browser to try again. Also make sure your instagram info is corrected.

  • February 14, 2017 at 10:21 am #14507

    Jacob
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  • February 23, 2017 at 7:46 pm #14509

    gnatamme
    Member
    Post count: 5
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  • February 24, 2017 at 6:25 pm #14510

    gnatamme
    Member
    Post count: 5

    I sent the login credentials several times – please confirm that you received them. Thank you!

  • February 25, 2017 at 9:22 am #14514

    Jacob
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  • February 25, 2017 at 11:15 am #14515

    gnatamme
    Member
    Post count: 5

    Yes. I just added 13 images but it is only showing the first 2 even after refreshing and clearing the cache How long does it take to populate after updating instagram? Thanks for your help!

  • February 25, 2017 at 3:35 pm #14516

    Jacob
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