Elegance Logo won't go away

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Status: resolved
  • This topic has 20 replies, 5 voices, and was last updated 4 y, 2 mo by  Max.
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    • #7455

      kellytravels
      Member

      Hey!

      When I select ‘Site title + tagline’ as my logo type, they don’t come up — but instead, the Elegance logo comes up. And when I remove the logo I upload, it defaults back to the Elegance logo.

      Please let me know how I can remove it! Also, is it possible to remove the logo altogether and just leave the header behind it?

      Thanks!

    • #7513

      Max
      Staff

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    • #7522

      kellytravels
      Member

      Hey!

      Thanks for the fast response! I just received the update email — I would like to update it myself, but I’m super new at this stuff and don’t want to screw anything up…
      I’ve uploaded both the child and parent theme to WordPress and am working in the child theme. It’s my understanding that I should only upload the new version to the parent theme; but I don’t know how to do that!

      Could you possibly let me know the steps in doing so? I’d really appreciate learning how to do it!!! (Alternatively, I’ll send you my login info — but I’d like to learn!)

      Cheers,
      Kelly

    • #7526

      Max
      Staff

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    • #7529

      kellytravels
      Member

      Hey! I did all of that (Thank you!), uploaded the new theme, but the ‘Elegance’ logo still won’t go away! I keep saving and refreshing, making sure my site title and tagline is filled in (it is!) and selecting that as my option for ‘logo type’ but the site title and tagline won’t appear — just the Elegance logo. Please help!

    • #7531

      Max
      Staff

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      • #7576

        ItsJayyClay
        Member
        This reply has been marked as private.
    • #7575

      ItsJayyClay
      Member

      Hi Maxxi,

      I’m also having the same issue. I posted my old logo for the time being but I prefer plain text while I’m working on a new logo. How can I privately send you my login?

    • #7584

      Jacob
      Staff

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    • #7605

      ItsJayyClay
      Member
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    • #7606

      ItsJayyClay
      Member
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    • #7623

      Jacob
      Staff

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    • #7629

      ItsJayyClay
      Member

      Thanks Jacob! You’re the best!
      Issue Resolved

    • #7670

      Max
      Staff

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    • #8848

      goaldigger
      Member

      Hi, I’m having this same issue and I’m not sure I understand what your solution is. I don’t want to use an image logo anymore, however when I select site title + tagline, the default elegance logo appears and won’t go away. I’m not sure if I want to update the entire theme to fix this, because even though I customized the child theme, I did make a few changes to the parent theme as well and it would take a while to track them down to find what changes I made to it. Can you help me without me updating the theme? If not, if I use envato toolkit, will it only update the parent theme and not the child theme? Lastly, if I have to update the theme, can you tell me what files you changed in the parent theme? Maybe I can just update those manually. Please help me. Thank you.

    • #8862

      Max
      Staff

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    • #8863

      goaldigger
      Member
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    • #8894

      Max
      Staff

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    • #8909

      goaldigger
      Member

      Perfect. Thank you!

    • #8939

      goaldigger
      Member

      I’m not sure what you did, but you messed up my blog. Before you touched it, I had installed Facebook comments that were working perfectly and also customized the text for pingbacks to read as ‘Notes’. I had also customized the built in wordpress comment box text and now these changes are all gone. I am very angry about this and would appreciate it if you would fix this ASAP. If you are going to provide support, the least you could do is backup people’s settings or put stuff back like you got it when you’re logging into people’s websites. Please fix this immediately. Thank you.

    • #8969

      Max
      Staff

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