Using child theme

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This topic contains 29 replies, has 4 voices, and was last updated by  Jacob 1 year, 9 months ago.

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  • #3713

    Luke86
    Member
    Post count: 17

    I have uploaded the theme to WordPress, enabled the child theme and its just showing a white template and it isn’t pulling any of the theme colours etc.

  • #3715

    Luke86
    Member
    Post count: 17

    Done some digging and I can get the child theme to work but when I go into Theme Settings > Interface > Main Layout and change it to “double sidebars” the theme breaks and goes all white.

  • #3716

    Luke86
    Member
    Post count: 17

    http://www.monged.com is my domain name

  • #3723

    Max
    Staff
    Post count: 3150

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  • #3726

    Luke86
    Member
    Post count: 17

    Have you even checked the website, I host 60+ websites all running various themes I have purchased, never encountered this issue.

  • #3727

    Luke86
    Member
    Post count: 17

    Also if I go to my host I need to give them something more than “hosting might be misconfigured and dynamic css can’t be compiled”.

    What do I need to fix, whats going wrong.

    Am I able to get a refund?

  • #3733

    Max
    Staff
    Post count: 3150

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  • #3758

    Luke86
    Member
    Post count: 17
    This reply has been marked as private.
  • #3764

    Jacob
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    Post count: 2323

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  • #3773

    Luke86
    Member
    Post count: 17
    This reply has been marked as private.
  • #3776

    Max
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    Post count: 3150

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  • #3780

    Luke86
    Member
    Post count: 17

    I am using multiple themes from themeforest for over 50 website, enfold, centum and a few more, all with zero issues.

    I will contact my host in the morning and let you know of all responses, I would appreciate it if you responded quicker as this issue will not be resolved with 1 message a day.

  • #3783

    Jacob
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    Post count: 2323

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  • #3784

    Jacob
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  • #3788

    Luke86
    Member
    Post count: 17

    Hi Luke,

    Thanks for your reply.

    We do not have any server side caching and the files in your hosting are writable by the hosting user.

    The developer would really need to explain the “missing functions” more. The only thing blocked by the shared hosting is http loopback connections (scripts calling other files via the domain url and not local path).

    I am sorry but we ourselves are not web developers so cannot debug 3rd party coding.

  • #3789

    Luke86
    Member
    Post count: 17

    I am updating the support ticket with the info you posted above. Will get back to you within the hour.

  • #3790

    Luke86
    Member
    Post count: 17

    Hi Luke,

    Thanks for your reply.

    Outgoing connections are not blocked from the server and checking the link provided, the connection error, you could try adding a php.ini to the hosting with:

    max_input_time = 300s
    memory_limit = 256M
    max_execution_time = 300s

    which will give your scripts more time to execute as well as memory to run.

    External calls are not blocked by our server just calls from within the hosting to http://monged.com/ as its contents are local anyway.

  • #3791

    Luke86
    Member
    Post count: 17

    i have uploaded php.ini to /public_html/ as suggested by my host.

    Will test now.

  • #3792

    Luke86
    Member
    Post count: 17

    nope, still changes the layout into the white layout.

  • #3793

    Max
    Staff
    Post count: 3150

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  • #3795

    Luke86
    Member
    Post count: 17

    Response from host:

    That looks as if it is related to the loopback prohibition my colleague advised earlier in the ticket. Can you ask your developer if there is any way it can access the files via a server path (/home/sites/monged.com/public_html/path/to/file) instead of URL (www.monged.com/path/to/file) as that should circumvent the loopback prohibition.

  • #3797

    Jacob
    Staff
    Post count: 2323

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  • #3798

    Luke86
    Member
    Post count: 17

    https://www.heartinternet.uk/web-hosting/wordpress-hosting

    As I stated before I host over 50 wordpress sites all using different themes, I have NEVER encountered anything remotely like this.

    So this fix you have, how do we put it live so that we can see if it works?

  • #3803

    Jacob
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    Post count: 2323

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  • #7702

    lontanodagliocchi
    Member
    Post count: 2

    Hi Jacob: i’ve same problem.
    With your fix (adding this: add_filter( ‘yt_site_dynamically_external_stylesheet’, ‘__return_false’ ); to “custom-function.php”) theme crashes after every option change.

    Parse error: syntax error, unexpected end of file, expecting function (T_FUNCTION) in /web/htdocs/www.carlaruocco.it/home/wp-content/themes/yeahthemes-elegance/framework/extended/less-parser/Less.php on line 9597

  • #7761

    Max
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    Post count: 3150

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  • #7778

    lontanodagliocchi
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    Post count: 2
    This reply has been marked as private.
  • #7833

    Jacob
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    Post count: 2323

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  • #7834

    Jacob
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  • #3806

    Jacob
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