Update Not Available

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This topic contains 7 replies, has 3 voices, and was last updated by  Max 1 year, 7 months ago.

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  • #11687

    jmarie216
    Member
    Post count: 47

    Hi,

    I had received an email on October 5th regarding an update for the Sparkle theme. I was going to update it through my dashboard, but I was never able to. I just went to download it and it says that it’s not available. Is the Sparkle theme and updates no longer available or is this just temporary?

    Thanks!

  • #11692

    Marie
    Member
    Post count: 30

    Join question.
    There is no such theme on themeforest any more.

  • #11697

    Max
    Staff
    Post count: 3150

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  • #11717

    jmarie216
    Member
    Post count: 47

    Thank you! I received the notification. Normally I get an update notification within my dashboard to update my theme. I have never downloaded a new version and then installed it.

    How do I install the updated version manually without losing all the changes I’ve made?

    First, I have backed up my site. Do I delete my theme and then install the new one? If so, do I just do that for the parent? Or do I do that for the child theme as well. (some things have been added as far as CSS and php I believe to the child theme)

    Thank you!

  • #11751

    Max
    Staff
    Post count: 3150

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  • #11755

    jmarie216
    Member
    Post count: 47

    Do I have to do the same for the child theme? I am using the child and parent with the child activated and changes like CSS added to it.

  • #11801

    jmarie216
    Member
    Post count: 47

    I just wanted to follow up and see if someone could help me…do I have to update the child theme too? I have added to the CSS and custom-functions.php. I just want to make sure I don’t loose anything. Or do I just update the parent theme?

  • #11807

    Max
    Staff
    Post count: 3150

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