Instagram Widget/Token no longer working as of June 1st, 2016

This topic is: Not resolved

This is a PRIVATE forum for verified users only, to view the replies/answers, you must be logged in!

This topic contains 12 replies, has 7 voices, and was last updated by  Jacob 3 months, 2 weeks ago.

  • Author
    Posts
  • #13945

    apweston
    Member
    Post count: 32

    My instagram feed near the bottom of my site is no longer working. I’m running a child theme with the parent being on version: 1.0.1.8. of the theme.

    When I try to authorize and get my Access token and User ID by clicking the supplied link on the API page, it throws me to this error page:

    {"code": 403, "error_type": "OAuthForbiddenException", "error_message": "You are not a sandbox user of this client"}

    I’m assuming it has something to do with this recent change as of June 1st:
    https://www.instagram.com/developer/authentication/

    Is there an update to the parent theme that fixes this?

    Thanks!

  • #13947

    bumpandrunchat
    Member
    Post count: 31

    I am having the exact same issue. Please advise how to fix this. Thanks!

  • #13951

    apweston
    Member
    Post count: 32

    Data point: I updated the parent theme to the newest current version (1.0.1.9.) and it’s still not working.

  • #13952

    Smig21
    Member
    Post count: 1

    Anyone getting an answer on this? I have tried contacting these folks via twitter and Facebook – doesn’t look like anyone has logged in since April!

  • #13953

    Jacob
    Staff
    Post count: 2420

    Hey there, You must be logged in to view this reply!

    Login | Register | Forgot Password?

    • #13958

      apweston
      Member
      Post count: 32

      That worked. Thank you!

  • #13959

    Jacob
    Staff
    Post count: 2420

    Hey there, You must be logged in to view this reply!

    Login | Register | Forgot Password?

  • #14433

    argone
    Member
    Post count: 67

    hi, my instagram feed doesn’t appear anymore since this morning, is it the same problem as in june ? Can you check it out in my footer, please (http://atasteofmylife.fr)
    thanks
    argone

  • #14435

    bumpandrunchat
    Member
    Post count: 31

    When I follow your link to get my API in wordpress, I’m redirected to 9webtools.com. From there, when I click on the link to authorize and get token, I receive this error message: {“error_message”: “Client Disabled”, “error_type”: “OAuthException”, “code”: 400}

    Is there another way to reauthenticate and generate a new access token?

    Thanks

  • #14439

    athka
    Member
    Post count: 1

    I have the same problem as bumpandrunchat 🙁

    And I receive this error message in my footer: {“Something went wrong while retrieving feed, please refresh browser to try again. Also make sure your instagram info is corrected”}

    http://bitedelite.pl

  • #14476

    nickyvannueten
    Member
    Post count: 1

    Hi WPthms, we are having trouwble with the instagram integration in your theme. It gives the error mentioned erlier, and if i follow your documentation for API and Instagram Acces Token at “http://9webtools.com/instagram-token/” i get an error. So this doesnt work. When can we expect this to be fixed? Please help, thanks

  • #14479

    Jacob
    Staff
    Post count: 2420

    Hey there, You must be logged in to view this reply!

    Login | Register | Forgot Password?

  • #14480

    Jacob
    Staff
    Post count: 2420

    Hey there, You must be logged in to view this reply!

    Login | Register | Forgot Password?

You must be logged in to reply to this topic.

This is a PRIVATE forum for verified users only, to view the replies/answers, you must be logged in!