Faster Support

This topic contains 4 replies, has 4 voices, and was last updated by  Jacob 1 year, 10 months ago.

  • Author
    Posts
  • #6008

    Thakksy
    Member
    Post count: 321

    It’s taking days to get an answer on here, you guys really need to improve support! There are 4 of you!

  • #6009

    carfanatics
    Member
    Post count: 400

    Not a very good first impression. A few days after I bought the Sparkle theme the support forum was down and was supposed to be back up by this weekend. Well, the weekend is almost over and still no support.

  • #6012

    Thakksy
    Member
    Post count: 321

    I came from the popular newsmag and newspaper themes by tagdiv and there were 5 of them but the support was amazing. What they did was had 2 people focus on support with the other 3 focusing on the theme build. Surely at least one of you yeatheme guys check your forums everyday right?

    • This reply was modified 1 year, 10 months ago by  Thakksy.
    • This reply was modified 1 year, 10 months ago by  Thakksy.
  • #6643

    Erick
    Member
    Post count: 1018

    The support here is amazing! Yes might be a little slow. But come on they do all they can and more.

    Ps. Maxxi is the best 🙂 and Jacob too!

  • #6646

    Jacob
    Staff
    Post count: 2312

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