Error Message with Instagram Widget

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This topic contains 6 replies, has 2 voices, and was last updated by  Jacob 1 year, 7 months ago.

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  • #9098

    jamesac21
    Member
    Post count: 17

    Hi,

    I am receiving the following error with the Instagram widget downloaded with the Elegance theme:

    Something went wrong while retrieving feed, please refresh browser to try again. Also make sure your instagram info is corrected.

    I have refreshed my browser. I have gone to Theme Options and entered the User ID and Access Token for my IG account, but it is not pulling in my IG images. I have put in the following format in the Subscribe & Connect section: https://instagram.com/myusername. Can you help with this?

  • #9104

    Jacob
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    Post count: 2323

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  • #9109

    jamesac21
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    Post count: 17
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    • #9115

      jamesac21
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      Post count: 17
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  • #9146

    Jacob
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    Post count: 2323

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  • #9152

    jamesac21
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    Post count: 17
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  • #9165

    Jacob
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